Stoaa app support

Need help with Stoaa? Email support@stoaa.app.

Report a problem

Tell us your phone model, iOS or Android version, Stoaa version, and what happened. Include the steps you took and what you expected to happen. A screenshot can help, but please remove private information first.

Do not send your passcode, private journal entries, or exported backups. Anything you include in a support email is shared with our support team.

Using the local app

Core regulation tools work offline and do not require an account. Your private local records stay on your device unless you choose to export or share them. The app may use a network connection to check for and download app updates.

Your data

Use the data-management options in the app’s Settings to manage your local records. Contact us if you need help before deleting anything. Copies you have exported or shared must be managed separately.

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Urgent help

Support email is not an emergency service. If you are in immediate danger, contact your local emergency services.